Japanese privacy rights (APPI)
Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You can exercise your rights using the options below.
Disclosure or Download of Data (開示)
You can request disclosure of your personal information held by us, including your order history and account information.
Response period: We will respond without delay (within a reasonable period) after receiving your request.
Correction of Registration Information (Correction, Addition, Deletion)
If the personal information we hold is inaccurate, you can request its correction, addition, or deletion (e.g., incorrect address, misspelled name).
Suspension of Use or Erasure (利用停止等)
In certain cases, you can request the suspension of use or erasure of your personal information (including account deletion).
⚠️ Important: Due to tax, legal compliance, security, and fraud prevention reasons, not all information may be erased immediately.
Withdraw Consent / Change Privacy Settings
You have the right to withdraw your consent to tracking technologies at any time, including consent for Shopify marketing. This will apply to your future use of our store and will stop data collection for optional purposes.
Privacy Choices
Manage your privacy settings. Depending on your region of residence, you may have the right to opt out of the sale of personal information, withdraw consent for tracking, or customize your cookie settings.
Contact Us
For inquiries regarding the handling of personal information and the exercise of rights, please contact us at:
Email: info@zorvynexa.com
Address: Noorderbreedte 131, 1034 PN , Netherlands
Where to File a Complaint
If you are not satisfied with our response, you can consult or file a complaint with the Personal Information Protection Commission (PPC) or an authorized personal information protection organization.