Japanese privacy rights (APPI)
Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You can exercise your rights using the options below.
Disclosure or Download of Data (Disclosure)
You can request the disclosure of your personal information held by us (including order history and account information).
Response period: We will respond without delay (within a reasonable period) after receiving the request.
Correction of Registered Information (Correction, Addition, Deletion)
If the personal information we hold is factually incorrect, you can request the correction, addition, or deletion of the content (e.g., incorrect address, misspelling of name).
Suspension of Use or Deletion (Suspension of Use, etc.)
In certain cases, you can request the suspension of use or deletion of personal information (including account deletion).
⚠️ Important: Due to tax, legal, security, and fraud prevention reasons, not all information may be deleted immediately.
Withdrawal of Consent / Change Privacy Settings
You have the right to withdraw your consent to tracking technologies, including consent for Shopify marketing, at any time. This will apply to your future use of our store and stop data collection for optional purposes.
Privacy Choices
Manage your privacy settings. Depending on your region of residence, you may have the right to opt out of the sale of personal information, withdraw consent for tracking, or customize cookie settings.
Contact Us
For inquiries regarding the handling of personal information and the exercise of rights, please contact us:
Email: info@zorvynexa.com
Address: Noorderbreedte 131, 1034 PN , Netherlands
Where to File a Complaint
If you are not satisfied with our response, you can consult or file a complaint with the Personal Information Protection Commission (PPC) or an accredited personal information protection organization, etc.